What can we help you with today?
What are Covenant Subscriptions?
When will I be charged?
What will my first shipment be if I sign up right now?
My subscription says it has been shipped but the tracking is not working.
What happens if I get charged for something I don’t want?
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What are referrals?
How do referrals work?
How do I use my store credit?
What if I do not receive my store credit?
Security & Privacy
Is my payment information safe?
Do you store credit card information?
What if your site is hacked?
Do you share my information with other businesses?
Do you have a physical store?
When is your next event for the game I play?
How do pre-orders work?
Can I edit or cancel an order after it is placed?
What if there is a mistake with my order?
When will I be charged for my order?
What do the various order statuses mean?
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What is your customer support availability?
How quickly do you respond?
Which shipping methods do you use?
Do you ship internationally?
Does my order have tracking?
How long does it take to ship my order after it is placed?
When will my package arrive?
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