How do pre-orders work? | Team Covenant

How do pre-orders work?

Any order with a pre-order item (look for pre-order in the product name) will be held until all items in that order are available for shipment. Once every item is available, your order will immediately ship.

If you would like to have the items in your order ship as they are available (instead of waiting on everything), please place a separate order for each. This properly accounts for the shipping expense.

You will be charged at the time a pre-order is placed, not when it ships.

Pre-orders can have contents modified once submitted and up until approximately 30 days in advance of the release of the new items. If you need to change order details, such as your shipping address, let us know and we will make it happen if possible. If you need to cancel a pre-order let us know and we will work with you within the circumstances to accommodate your request.